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Burnaby - Operations Coordinator / Dispatcher

ParcelPal is looking for operations coordinators! We are looking for highly motivated, organized,
and reliable individuals to join our team and dispatch a fleet of delivery associates. This is a
ground floor opportunity to be part of a growing, publicly traded technology and logistics

This is a full-time, permanent position with potential to move on to a management role. 

Duties Include:

  • Monitoring dashboards to ensure drivers complete their routes on time with minimal packages returned
  • Communicating with drivers and customers to ensure delivery targets and special instructions are met
  • Assisting in managing driver performance
  • Enforcing compliance of standard work
  • Providing end of shift reports to management
  • Assisting supervisors with capacity management and vehicle maintenance planning
  • Updating staffing schedules and timesheets, coordinating additional training
  • Taking full accountability for the inventory of equipment and ensuring all equipment is returned at the end of the shift.
  • Other duties as assigned according to your proficiency.

All applicants must satisfy the following requirements:

  • Must possess valid class 5 driver's license
  • Must have reliable transportation
  • Minimum age: 21
  • Excellent interpersonal skills: ability to communicate effectively with clients, customers, and coworkers.
  • Must be tech savvy.
  • Pass Criminal background check
  • Strong geographic knowledge of the Greater Vancouver Area.
  • Must be coachable and have a willingness to continue training and upgrade skills relating to dispatch and fleet management.
  • Excellent English, both oral and written communications skills required.
  • Knowledge of stress management, conflict resolution, team leadership and sense of comradery are essential to your success in this position.
  • Demonstrated the ability to work independently and as part of a team.
  • High degree of accuracy and attention to detail.

Ideal Candidates:

  • Will have a post-secondary education (diploma), preferably in Operations or Supply Chain Management.
  • Preferably 2-years work experience in operations or logistics
  • Demonstrated proficiency with Microsoft Office 360 and other Office related tech.
  • Familiarity with Worksafe B.C./Employment Standards/Ministry of Transportation policies & regulations.

Please send in your application and why you would like to work with us to the email provided.

We hire based on character and provide full paid training so tell us about yourself and if we feel you’re a potential fit you will be contacted for an interview.

Compensation based on experience.
Job Type: Full-time
Salary: Let's negotiate together. 

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